Frequently Asked Questions

Is the art you sell genuine, licensed Disney product?
Yes.  Every piece of art we sell is officially licensed Disney artwork produced by hand at Disney’s publishing studio, Collectors Editions, in California, USA.  Every limited edition art piece is accompanied with a Disney Certificate of Authenticity to confirm its authenticity and that it is a genuine article. You may have seen many of the pieces we retail also sold at Disney parks and resorts. Find out more about Disney Fine Art at www.DisneyFineArt.com.

If I place an order, where will my artwork be sent to me from?
If you live in the UK or have a shipping address outside of the USA or Canada then your artwork will be sent to you from within the UK. If you are based in the UK or a European Union member state, this ensures you receive your artwork with no additional import duties, taxes, customs fees or other charges.

If your shipping address is in the USA or Canada then your artwork will be sent to you from California, USA. Sales tax may apply to California residents.

Do you purchase Disney art?
No.  Our number one priority is to ensure we only sell genuine Disney Fine Art.  The only way we can 100% guarantee the authenticity of the art we sell is to ensure that all our artwork is purchased only directly from Disney’s publishing studio.  Therefore, regrettably, we do not purchase artwork from the public.

I want a special piece of Disney art commissioned just for me, is this possible?
Yes, please contact us at sales@magicofdisneyart.co.uk to request a personal quote. The prices for personally commissioned artwork start from upwards of approximately £1,500 and we will need details of your ideal size, artist and characters.

Can you value my Disney art?
Yes. There is a £25 fee for this service and this includes a written appraisal which will be mailed to you within 10 business days. Please email sales@magicofdisneyart.co.uk to request an appraisal. We may not be able to offer an appraisal for all artwork.

Do you offer Gift Certificates?
Yes. See here.

How long will it take for me to receive my art?
Limited Edition Disney Fine Art is individually produced on-demand at Disney’s publishing studio. We aim to dispatch your order within 21-28 business days. A small selection of our artwork is available for immediate dispatch, and delivery within a few days, and can be found here.

HELP! It’s my [friend’s/partner’s/loved one’s] birthday in only a few days … can you expedite my order?
It’s always worth asking us for an accurate delivery estimate for the specific art piece(s) you are looking to purchase but, save for the artwork listed here, it is unlikely we can fulfil an order in a few days as each piece is individually produced at Disney’s studio in California, USA. However, why not consider a Magic of Disney Art Gift Certificate?  A great idea is the “Treasure on Canvas” or “Silver Series” gift certificate which your loved one can trade-in for any Treasure on Canvas or Silver Series art piece of their choice!  Alternatively, if you want to order them a specific piece but their big day is before the art will arrive, we can provide beautiful customised PDF gift presentation cards that you can print and provide to the recipient on their big day to let them know that their artwork is “on its way”. This is free-of-charge; just request it in the “order notes” section of the check-out process (or send us an email after you have placed your order) … be sure to include the recipient’s name so that we can personalise it accordingly.

How will my order be shipped?
Your art piece will be delivered to you from within the UK via a tracked courier service. We typically use UPS but may occasionally may another provider.

Can my art piece be framed?
All of our artwork can be framed for an additional charge. If there are no details of the framing options available on the item page, please contact us and we will be pleased to assist.

What does “stretching” or “stretched” mean?
This is where the canvas is “stretched” over and attached to wooden bars. The canvas can then be wall-hung as it is or placed into a frame and then wall-hung.

What is a giclee?
Giclees are art pieces created using archival quality inks. The French term “Giclée” – literally meaning “spray of ink” – is used to describe these fine artwork creations. Multiple precision nozzles spray and mix up to ten million microscopic droplets of paint per second onto the fine art canvas or paper. The giclee printing process therefore provides incredible colour accuracy and sensational high-definition detail. Most people are unable to even tell the difference between a giclee and the original art piece! Each giclee is hand-numbered and comes with a certificate of authenticity.

Do you have a catalogue/brochure?
No.

A: Magic of Disney Art, 4379 Chynoweth House, Trevissome Park, Truro TR4 8UN
E: sales@magicofdisneyart.co.uk

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